It’s that time again, when we make resolutions for the coming year—to start an exercise regimen, for example, or cut down on sweets.
Many companies, large and small, with field sales and delivery teams are migrating from pen and paper to mobile computers. For data capture solution providers, this marks a significant sales opportunity. Indeed, Research and Markets estimates that the overall global field service market will grow from USD 2.56 billion in 2018 to USD 5.08 billion by 2023, at a compound annual growth rate (CAGR) of 14.7%. If you think this market might be right for you, here’s some essential information to get you started.
Doing more with less. We could leave it at that when describing hyperconvergence and how it’s charming IT managers and shrinking data centers worldwide. We thought we’d go a step further with some FAQs.
Unified Comm & Collaboration
Odds are, you’re reading this article on your mobile device. You’re at home or taking a break in the field before your next customer visit. It’s less likely that you’re in an office at your desk. Working remotely has been on the rise for some time now, and there doesn’t appear to be any signs of a reversal or slowing down—particularly when you consider that many millennials, currently the largest segment of the U.S. workforce, want the option to work remotely. A Deloitte survey showed that 75% of millennials said they want the flexibility to work remotely. Additionally, according to the latest survey results from Randstad US’ quarterly Workmonitor survey, 82% of U.S. workers said that the ability to work anywhere, anytime creates a healthy work-life balance.
According to a State of North American Managed Services research report from The 2112 Group, the average channel partner earns up to 30% of its revenue and as much as 20% of its profit from managed services. Furthermore, managed services are identified as the greatest growth driver for any channel company, outpacing even professional and value-add services in growth contributions. Also revealing is that the majority of MSPs (85%) are currently not offering any form of security services today.