We frequently talk about the increasing role software plays in your customers’ digital transformation and the importance of growing your recurring revenue streams. (Here’s the most recent example.) Selling services and managing them are often two different experiences, however. Partners have traditionally faced many challenges when renewing services and software, including complex quoting processes, lengthy error resolution processes, long offline processing times and multiple platform interactions, just to name a few. The results are often a disjointed and complicated user experience. Cisco recently announced a new solution to these challenges: Cisco Commerce Workspace Renewals (CCW-R). CCW-R makes it easier for partners to order new and renewal services, software subscriptions and manage service contracts, and it’s fully integrated with Cisco Commerce.

The 4 initials that spell increased recurring revenue: CCW-R

Cisco Commerce Workspace Renewals (CCW-R) is replacing Cisco Service Contact Center (CSCC), and partner feedback is overwhelmingly positive.
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Grow your recurring revenue streams with Cisco software

The Cisco Enterprise Agreement (EA) lets customers use the products and services they need today, then scale and add additional capabilities as they grow—simply and without penalty.
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Whether you’re an Ingram Micro partner who’s brand new to selling Cisco or you’ve been selling Cisco for years and have several engineers on staff with advanced Cisco certifications, you’ll probably agree that keeping up with the Cisco ecosystem can be challenging. For your more advanced Cisco training and education needs, the Ingram Micro Experience Center Training Academy (ECTA) is the perfect option for the four reasons we outlined in a recent blog. However, sometimes a live or virtual demo, or a product deep dive is TMI—especially for an account manager or a sales engineer who just needs a refresher.

Connect & Grow: The fast track to getting Cisco smart

Take advantage of this free, 9-part Introduction to Technology Series to get your sales engineers and account managers Cisco smart.
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2016

Cisco dCloud and Ingram Micro Experience Center: Smarter Demo Services

Partners can significantly reduce the time it takes to setup a cloud demo by using Cisco dCloud, a free virtual demonstration and lab cloud service.
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Attempting to articulate your multilayered, cloud-based Cisco security or unified communications (UC) offering without overwhelming a prospective client can be a real challenge. And even highly-skilled engineers and technicians may not know the best or easiest way to integrate OpenDNS with Cisco ASA (Adaptive Security Appliance), for example.

Finally, A Better Way to Navigate Cisco Onboarding, Certification, and Specialization

See how Ingram Micro offers resources to help channel partners overcome challenges associated with selling, implementing and supporting Cisco solutions.
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Top 4 Reasons To Attend Cisco Experience Center Training Academy

Top 4 Reasons To Attend Cisco Experience Center Training Academy

Ingram Micro Experience Center Training Academy
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By Jay McCall

How Cisco and Ingram Micro’s “Fly Higher” Initiative is Helping Channel Partners Address the Security Continuum

Protecting your customers requires the use of sophisticated hardware and software tools combined with professional services that address the three stages of a hacking attempt — before, during, and after.
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Trying to explain to a prospect why they should consider your Infrastructure as a Service (IaaS), cloud based security, or unified communications (UC) offering can be a daunting challenge. Similar to the experience of summarizing the details of a great movie or vacation experience to someone who wasn’t there, we often resort to vague emotional terms like “amazing” or “awesome.” When it comes to explaining complex IT solutions words such as “cloud,” “virtualization,” “robust,” and “highly scalable” create the same vagueness.

The Better Way to Show Prospects “Why Cisco”

Trying to explain to a prospect why they should consider your Infrastructure as a Service (IaaS), cloud based security, or unified communications (UC) offering can be a daunting challenge. Similar to the experience of summarizing the details of a great movie or vacation experience to someone who wasn’t there, we often resort to vague emotional terms like “amazing” or “awesome.” When it comes to explaining complex IT solutions words such as “cloud,” “virtualization,” “robust,” and “highly scalable” create the same vagueness.
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