Business slows down a bit for solution providers in December, which makes it the perfect time to do a self-assessment of the previous year and formulate a game plan for the following one. We spoke with Daryl Schuster, Ingram Micro’s barcoding and POS expert, to get his opinion on 2018’s most significant retail trends and where you should focus your energy in 2019. According to Schuster, the biggest DCPOS trends of 2019 are centered on customers—both your customers and the customers they serve.

DCPOS trends to take to the bank in 2019

Focusing on these 4 DCPOS trends will greatly increase your chances of having a profitable and successful 2019.
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If you’re a retail-focused solution provider, it might feel like the volume and rate of change in the industry is happening at bewildering speeds. The truth is, retail technology has been evolving for more than a century. What we’re experiencing today is just the most recent cycle of retail innovation. While these changes might feel overwhelming, they are actually creating one of the biggest opportunities this industry has had in decades.

Don’t miss the retail (r)evolution

There’s never been a better time to sell retail IT solutions. Find out why and learn how to capitalize on opportunities.
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With the holiday shopping season fast approaching, the last thing retailers need is to worry about their payment security and whether they—and their customers—could become the victims of a breach. The threat is, and always will be, there. Take a peek at the Breach Level Index for a sobering look at some statistics.

Here’s your holiday payment security checklist

Keep retailers and their customers safe from breaches during the upcoming holiday season by following this advice.
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Even though most retailers staff up for the holiday shopping season, we’ve all suffered frustrating shopping experiences where lines are long, wait times test our patience, items are out of stock and we leave more annoyed than joyful. It doesn’t have to be this way. With the right technology, lines can move faster, sales lost to long wait times can be saved and customers can have positive shopping experiences.

4 ways to help retailers with holiday line-busting

Here are some simple ways you can help retailers speed up holiday lines and improve customer experience.
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We’ve all experienced the frustration of going to our favorite retailer in search of some product only to find it’s out of stock. Years ago, the store associate would be able to offer little insight into when the product might be in stock and we’d have little recourse.

Customer experience begins with the supply chain

A retailer’s ability to achieve omnichannel commerce is built on a foundation of a strong supply chain management.
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RFID has been around now decades, but many companies are just now harnessing the power of this proven technology. Today, as tag prices continue to drop, technologies are refined, and markets create new tracking and tracing needs, RFID solutions are in high demand. No matter where you look, RFID is on the rise, and savvy solution providers are cashing in. Indeed, Grand View Research expects the global RFID market to reach $40.5 billion by 2025 at a CAGR of 14.7%.

Here’s why you should sell RFID today

Nearly every vertical is turning to RFID to address tracking and tracing needs. Savvy solution providers will be there to capitalize.
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According to a recent report by Meticulous Research, the global data collection market is expected to grow at a CAGR of 11% in the next five years, reaching a value of nearly $72 billion by 2022. Such growth can be attributed to a handful of trends, such as technological advancements, IoT, government mandates the continued need to reduce manual entry errors and more.

8 factors for building killer mobile data capture solutions

Here’s how to ensure that your next data capture project exceeds your customers’ needs.
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Many companies, large and small, with field sales and delivery teams are migrating from pen and paper to mobile computers. For data capture solution providers, this marks a significant sales opportunity. Indeed, Research and Markets estimates that the overall global field service market will grow from USD 2.56 billion in 2018 to USD 5.08 billion by 2023, at a compound annual growth rate (CAGR) of 14.7%. If you think this market might be right for you, here’s some essential information to get you started.

The field service market is on the rise. Are you poised to profit?

Savvy data capture solution providers are helping their customers transform their field sales and delivery. Here’s what you need to know.
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Omnichannel retailing (giving customers a consistent shopping experience no matter where or how they’re shopping) is the goal for most retailers today. If you’ve talked with retailers about the importance of investing in an omnichannel migration, you’ve probably met some skepticism and pushback. Sure, prices for omnichannel solutions have dropped, and the technology has become easier than ever to implement, but it still might be beyond the budget of SMB merchants struggling to stay in business.

Omnichannel migration in 6 baby steps

Solution providers can deliver pieces of an omnichannel solution to retailers in affordable increments. Here’s how.
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When Amazon announced Amazon Go, its Seattle-based grocery store that allows customers to conveniently make purchases without a cashier or traditional checkout station, the retail world took note. After all, Amazon sets the pace for retail innovation, and while the giant has resources that far exceed those of your average customer, it’s a safe bet that their learnings will trickle down market. Of course, Amazon isn’t alone. Both Starbucks and Panera Bread have piloted stores where customers can order, pay and pick up without interacting with an employee.

What you need to know now about self-service shopping

Here’s what IT solution providers can learn from Amazon’s, Panera Bread’s and Starbucks’ self-service shopping pilots.
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We hear from many retail, restaurant and hospitality solution providers who tell us that they’re looking for new sources of revenue and high-margin opportunities. While there’s still plenty of traditional business, competition is fierce and having a differentiator would be welcome.

Make mobile apps your next big revenue generator

Looking for higher margins and profits? Build mobile app solutions for your customers that help them improve engagement and experience.
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