Google grabbed a lot of headlines last month at its I/O event when it showed how Google Duplex, an AI-based text-to-speech assistant, can book appointments on your behalf. Check out the following demonstration from the event.

Are AI-enabled chatbots your next revenue generator?

Text-based chatbots have reached new levels of power and capability, creating exciting opportunities for solution providers.
Read More

Years before working remote was as prevalent as it is today, there were still jobs that required telecommuting. Some employees worked from home. Some could be in the field. Those early pioneers know that the technology of the time wasn’t accessible, affordable or efficient enough to overcome many of the challenges created by working remotely. Today, it’s a different story. UCC technologies have matured and are now accessible to any business. If you or your customers haven’t looked at UCC technologies lately, now is the time. Things have improved quite a bit between then and now.

UCC is critical for today’s worker

Here’s how UCC solutions are enabling the trend in remote working trend and creating a sales opportunity for solution providers.
Read More

As the UCC category continues to mature, the technology keeps evolving—with new options being introduced all the time. The industry commonly divides UCC platforms into two categories:  on-premises and cloud. At Ingram Micro, we look at it differently, preferring to distinguish between “collaboration-first” and “voice-first” platforms. 

Surveying the latest UCC platforms

As the UCC category continues to mature, the technology keeps evolving—with new options being introduced all the time. Take a look at some of the most popular.
Read More

While it’s true that technologies like VoIP, videoconferencing and chat are transforming the way businesses operate, if you really want to provide value to your customers, it’s time to get into the workflow collaboration game.

2018 resolution: Get involved in workflow collaboration

If you want to provide value to your customers—and add a revenue stream for yourself—it’s time to get into the workflow collaboration game.
Read More

Unified communications and collaboration (UCC) is becoming an increasingly important tool for many businesses. Typically, UCC consists of various forms of hardware and software used to facilitate the coherent and dynamic sharing of information and resources within a distinct company.

Four Ways That UCC Technology Improves Collaboration in the Workplace

Check out four ways that UCC technology improves collaboration in the workplace.
Read More


Collaboration is a key part to all types of work, from working with a team at your workplace to working on a team with coworkers in another country. In recent years, enterprises have found a distinct need for collaborative spaces in order to improve communication and make collaboration more effective.

Choosing the Right Meeting-Room Technology for Remote Collaboration

Here are a few things VARs can help their customers address when choosing meeting-room technology for remote collaboration.
Read More

There has been a major increase in adoption of newer collaboration technologies due to improvements in technology and demand from the workforce. Deployment options include cloud, on-premises, and hybrid. Value-added resellers (VARs) can review some of the following use cases in order to get a better understanding of how new technologies can help their customers improve collaboration and productivity. Many of these technology use cases involve improved ways to use virtual tracking, biometrics, and data analytics. These are some of the emerging collaboration themes for 2016 and beyond:

Three Collaboration Technology Use Cases

There has been a major increase in adoption of newer collaboration technologies due to improvements in technology and demand from the workforce.
Read More

Unified Communication and Collaboration Through Ingram Micro

Unified communications and collaboration are changing the way we live and work. Find out what it all means for you and your customers.

 
vars_guide_to_emerging_collaboration_technologies

Trending Unified Communication & Collaboration Articles

d