For solution providers catering to the retail vertical, it’s an exciting time. Retailers face competition that’s able to consistently deliver lower costs, more convenience and engaging experiences. The expectations of customers walking into physical stores have respectively risen, requiring deeper levels of engagement and satisfying shopping experiences. Luckily, all this comes at a time of powerful convergence. Solution providers now have access to technologies that can be integrated to deliver solutions that effectively address the customer experience and engagement needs of retailers.

Take your UCC expertise to the retail vertical

Improve retail customer experience and engagement with new UCC technologies that support better communication.
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Mobile work solutions haven’t always been at the top of every VAR’s “must sell” list. Even 10 years ago, implementing them required a lot of difficult technical work, a customer who was committed enough to put up with flaky performance and a remote employee who felt more remote than part of the team. For these reasons, many VARs haven’t made mobile work solutions a large part of their line cards. But today, not offering such solutions is a missed opportunity.

Selling mobile work solutions is easier than ever

Mobile work tech. is more powerful, effective and affordable than ever. Smart solution providers are taking advantage of this trend. Our blog will tell you how.
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A doctor is making her hospital rounds when she receives a text message from her office. The message is simple: “Call patient John Smith at (555) 123-4567 about the results of his latest lymphoma tests.” A colleague notices this and cautions that sending such messages is a HIPAA violation. The doctor was caught off guard and wasn’t aware of any violation.

Bring HIPAA-compliant UCC tools to your healthcare customers

Where VARs can find common communication security gaps with healthcare organizations and how to address those gaps with HIPAA-compliant UCC tools.
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Video conferencing benefits a wide spectrum of end users in a variety of ways. Video conferencing can help start-up businesses, established organizations, and educational facilities by reducing travel costs, enabling remote users, increasing understanding of what is being discussed, and building relationships. Value-added resellers (VARs) that understand how to position the benefits of video conferencing can basically sell it to anyone.

Benefits of Video Conferencing: From Schools to Start-Ups

Let’s look at various types of organizations and discuss the potential benefits of video conferencing that VARs could present to their customers.
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Collaboration is a key part to all types of work, from working with a team at your workplace to working on a team with coworkers in another country. In recent years, enterprises have found a distinct need for collaborative spaces in order to improve communication and make collaboration more effective.

Choosing the Right Meeting-Room Technology for Remote Collaboration

Here are a few things VARs can help their customers address when choosing meeting-room technology for remote collaboration.
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Modern businesses are rapidly deploying unified communications and collaboration (UCC) in order to gain efficiency, increase productivity, advance decision-making, and further innovation and creativity. Technology advancements along with customer trends such as increasing workforce mobility and the increase in virtual organizations are driving UCC adoption amid all verticals, businesses of all sizes, and in any geography. Research into rising adoption of mobile devices indicates that total mobile subscriptions by 2023 are forecast to exceed 9.5 billion, with smartphones leading growth.

UCC and Mobility: Rising to Meet the Growing Demand

Let’s take a look at some of the most popular drivers for integration of UCC and mobility as businesses rapidly deploy UCC to grow.
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The benefits of telecommuting for businesses are clear: increased employee productivity, reduced costs, and improved flexibility are among the many. In fact, according to a recent study, 91 percent of remote workers believe they “get more work done when working remotely,” compared to only nine percent who feel they don’t.

Advantages of Video Conferencing for the Virtual Office

Here we'll explore a few advantages of video conferencing for the virtual office.
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Small to medium-sized businesses (SMBs) are fully embracing unified communications and collaboration (UCC) tools as they take advantage of the benefits of new and growing technologies available today. These technologies make the way that SMBs communicate and transfer knowledge simpler and more efficient. Communication and collaboration among employees—and between clients, customers, and business partners—have improved using new software solutions and technologies, resulting in new business opportunities, improved productivity, and enhanced efficiency, regardless of geography or time zones. Let’s take a look at how value-added resellers (VARs) can help SMBs benefit from UCC today:

How UCC Is Promoting Better Workplace Collaboration for SMBs

SMBs are fully embracing unified communications and workplace collaboration tools as they take advantage of the benefits of new and growing technologies.
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Unified Communication and Collaboration Through Ingram Micro

Are you a reseller/solution provider looking to take advantage of UCC? You can leverage the collaborative nature of these solutions to help your SMB and enterprise customers improve their employee productivity. How? Ingram Micro offers a suite of UCC-dedicated solutions—and the value-added services to support them—to enable you to meet a variety of end-user UCC requirements. And if you're already deploying mobile, cloud and virtualization solutions to your customer base, you can leverage Ingram Micro's relationships with leading UCC vendors to grow your business further.

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