Many organizations are realizing the benefits of having staff work remotely, including reduced office expenses, along with the ability to hire the best employees from a large talent pool. Time normally spent by workers commuting is often given back to the company in working hours, making the remote worker more productive; in fact, 53 percent of telecommuters work more than 40 hours per week. Work–life balance improvements for remote employees encourage greater output levels and company loyalty, especially important for the fastest-growing group in the workforce, the Millennials. Statistics show that 3.3 million full-time U.S. professionals, not including unpaid volunteers and self-employed workers, utilize their home as their primary place of work. In addition, telecommuting programs can help businesses save about $2,000 per year per employee and reduce employee turnover by 50 percent. Despite these benefits, how worthwhile is it for corporations to invest in remote collaboration? The answer is: It depends.

Is Investing in Remote Collaboration Worthwhile?

Despite many benefits, how worthwhile is it for corporations to invest in remote collaboration? The answer is: It depends.
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Organizations are always on the lookout for effective ways and different tools to boost their productivity. When companies can improve the way that business is conducted, by doing it faster, making processes more seamless and reducing steps, then every consideration should be taken. One tool that has been shown to do all this and more is video-conferencing technology. Given the benefits that it offers users, video conferencing is fast becoming one of the technologies that companies can no longer do without. In fact, recent research shows that 75 percent of executives have concluded that video conferencing is likely to replace voice-only conference calls and become the conventional method of business communication. Statistics show that the average audio-conference participant’s attention span is only 23 minutes, compared to 35 minutes for those on a video-conference call. As a result, organizations need to find the right video-conferencing tools in order to get the most from their investment. Here are a few things that value-added resellers (VARs) can bring up with clients to ensure the best decision:

Enhance Video-Conferencing Benefits with the Right Tools

Here are a few things you can do to help clients find the right tools to enhance video conferencing benefits.
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Business process integration (BPI) is a strategy that involves integrating business processes, communication, process analysis, optimization, workflow, and other process-related approaches using software, service-oriented architecture (SOA), or middleware. The end result is improving business flow, enhancing communication both internally and with clients, and improving corporate profitability. There are many ways for a company to build a BPI solution, and this article outlines several tips that organizations may want to consider, while value-added resellers (VARs) can help clients along the way:

Seven Steps for Building a Complete Business Process Integration Solution

Here are seven steps for building a complete business process integration solution.
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The transformation of business communications from telephony to unified communications and collaboration (UCC) has resulted in the complexity of managing these tasks. As a result, a strong business case must be developed in order to maximize the integration of UCC and a company’s business processes. Customers who work with value-added resellers (VARs) in order to determine their UCC needs and to uncover how business processes can be integrated will gain the benefits of reduced expense, enhanced productivity, and simplified management. But what does it take to build a business case for UCC and business process integration? Let’s take a look using the example of a customer service center.

Building a Business Case for UCC and Business Process Integration

Here's an example of how VARs can help customers use business process integration to form a unified solution and increase an organization's productivity.
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Business process automation (BPA) is a hot topic with enterprises in 2016 and for good reason: By implementing automation on any scale, organizations can, in almost every case, reduce costs, increase revenues or both. Value-added resellers (VARs) have a timely opportunity to speak with their customers about different ways that BPA software can help their businesses increase effectiveness. Here are three points of discussion:

How to Have a Client Conversation About Business Process Automation

Here are three points of discussion when it comes to business process automation.
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Business process automation involves technology-enabled tasks or services that accomplish a certain objective or undertaking. The more individual technologies a business implements, the more complexity there is, making systems more difficult to manage and use. Business process automation is the solution to a growing conglomerate of business tools by automating tasks using technology in order to simplify workflows and improve productivity. Examples of processes that can be easily automated are document management, client service and support, and customer management. These automated processes can be made even more effective by integrating them with an organization’s unified communications and collaboration (UCC) technologies. Let’s take a look at how this works:

How UCC Technologies Streamline Business Process Automation

Automated business processes can be made even more effective by integrating them with an organization’s UCC technologies.
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Value-added resellers (VARs) have a unique opportunity to educate their customers on the benefits of business process automation with unified communications and collaboration (UCC) integration. Some of these benefits are time savings; consistency in output, quality, and reliability; faster time to market; the ability to produce metrics; and cost savings. But how does a VAR go about explaining these benefits to clients?

How You Should Define Business Process Integration with Customers

Here are some good ways to define business process integration with customers.
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Enterprises that carefully plan and install Internet-based unified communications and collaboration (UCC) solutions gain a significant advantage in their ability to integrate with and enhance their business software with communication capabilities. Ways of enhancing business processes are being driven by growing popularity in social media, big data, cloud services, and the Internet of Things, which all provide new ways to improve processes, with the end result being better customer service, stronger marketing strategies and increased revenues.

Three Ways of Enhancing Business Processes with Integrated Communications

UCC and integrated communications help strengthen business processes in these 3 ways.
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Calculating the ROI of enterprise video conferencing equipment is not just about reduced employee travel costs; there is more to the story. Often, video conferencing benefits outweigh equipment costs because of productivity benefits. Travel costs should be included in the ROI assessment, but there are other things to take into account as well. Let’s look at some of these ideas:

Proving ROI: How Video Conferencing Benefits Outweigh Equipment Costs

Often, video conferencing benefits outweigh equipment costs because of productivity benefits.
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No matter the size of a business, VoIP (Voice over Internet Protocol) is rapidly becoming more accepted as the standard for phone services. Businesses today are seeing huge growth in productivity, efficiency, and consumer satisfaction by deploying the features that an IP phone system provides. Although a VoIP phone system shares some of the features of traditional digital systems, the difference is apparent in how that technology is distributed, organized, managed, and maintained across the networks.

How to Know When Your Customer Needs a VOIP Phone System

Vendors that sell VoIP phone systems will recognize companies that need this technology by observing the following.
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Value-added resellers (VARs), like the technology vendors they partner with, are under increased pressure to find new revenue streams as their customers are stuck with flat IT budgets. So it's no surprise that a growing number of VARs are considering the transition to Unified Communications and Collaboration (UCC). The good news, whether delivered by voice, instant messaging, or video, is that it is clear that UCC is a great area to get into. Partners need to adopt a UCC strategy and understand from their customers what their business transformation strategy is from a sales, deployment, and adoption perspective. The market has changed as employees expect a greater level of collaboration and the flexibility to work across multiple devices from multiple locations.

How Collaboration Systems Can Add Value to Your Reseller Business

Understanding the importance of the core business applications and processes to be able to show the value in collaboration systems.
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Unified Communication and Collaboration Through Ingram Micro

Unified communications and collaboration are changing the way we live and work. Find out what it all means for you and your customers.


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